Who we are
Casanova Realty, Ocean Business Plaza, Floor 25, Punta Pacífica, Panama City, Panama. We are the controller of the personal information described here. Panama's Law 81 of 2019 on the protection of personal data governs how we handle it.
What we collect
- Information you give us — name, email, phone, preferred area, budget and anything you tell us in an enquiry, viewing request or consultation.
- Transaction information — where you proceed to buy, rent or list, the documents and details needed to complete it, including those required by anti-money-laundering rules.
- Technical information — server logs recording IP address, browser and pages requested. These are ordinary web-server logs, not a tracking profile.
- Saved properties — kept in your own browser's local storage. They stay on your device and are not transmitted to us unless you choose to send us your shortlist.
How we use it
- To answer enquiries and arrange viewings.
- To match you with properties and send updates you have asked for.
- To carry out a transaction and meet our legal obligations, including client identification.
- To improve the site — understanding which pages are useful and which are not.
We do not sell your personal information, and we do not share it with third parties for their own marketing.
Who we share it with
We share information only where it is necessary:
- lawyers, notaries and escrow agents involved in your transaction;
- banks and mortgage brokers, where you ask us to arrange financing;
- service providers who host the site and send our email, under contract;
- authorities, where the law requires it.
Cookies and storage
This site uses local storage to remember your saved properties and your comparison list. Those stay on your device. We do not set advertising cookies and we do not run cross-site trackers.
How long we keep it
Enquiry records are kept while there is an active interest and for a reasonable period after, so we can pick up where we left off. Transaction records are kept for the period Panamanian commercial and anti-money-laundering law requires. You can ask us to delete anything we are not obliged to retain.
Your rights
Under Law 81 you may ask us to give you a copy of your personal data, correct it, delete it, restrict how we use it, or stop using it for marketing. Write to us and we will respond within the period the law allows. You may also complain to the Autoridad Nacional de Transparencia y Acceso a la Información.
Security
We use appropriate technical and organisational measures to protect personal information, including encryption in transit and access controls on our internal systems. No system is perfectly secure, and we will tell you promptly if a breach affects you.
Contact
Write to support@casanovarealty.com, or to Casanova Realty, Ocean Business Plaza, Floor 25, Punta Pacífica, Panama City, Panama.